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DTSTART;TZID=America/New_York:20261116T080000
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DTSTAMP:20260514T020923
CREATED:20260204T172732Z
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UID:42218-1794816000-1794848400@dirigosafety.com
SUMMARY:De-Escalation in Public Safety
DESCRIPTION:Instructor:\nKyle Tilsley \n			\n			\n				\n				\n				\n				\n				\n				\n				\n				\n				\n				De-Escalation in Public Safety\n \nAM SESSION: November 16 @ 8:00 am – 12:00 pm\nPM SESSION: November 16 @ 1:00 pm – 5:00 pm\nLearn how to handle aggressive behavior\, negative attitudes\, excessive sarcasm\, hidden agendas\, and other sources of conflict safely and productively. Discover techniques to defuse “hot button” situations\, calm explosive personalities\, and exercise damage control without losing confidence and composure. \nCourse Objectives: \n\nIdentify physiological changes that occur when individuals become hostile or angry.\nLearn communication skills to de-escalate and defuse hostile encounters.\nLearn methods to re-direct the thought process for de-escalation.\nLearn the cognitive limitations when people become hostile or angry and how to address it.\nAlleviate volatile situations before they escalate into full-scale confrontations.\n\nEquipment Needed: \n\nNone
URL:https://dirigosafety.com/class/de-escalation-in-public-safety-11-16-26/
LOCATION:Dirigo Safety\, LLC\, 95 Main Street\, Auburn\, ME\, 04210\, United States
CATEGORIES:Corrections,Dispatch,Law Enforcement,Other: EMS, EMA, Fire, Park Rangers, Prosecutors/DAs
ATTACH;FMTTYPE=image/png:https://dirigosafety.com/wp-content/uploads/2026/02/De-Escalation-in-Public-Safety.png
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