MLEAP Level 2 Training – 6.11 De-Escalation and Conflict Resolution
Course Description:
This course will provide law enforcement personnel with the tools necessary to negotiate encounters successfully and safely with mentally ill subjects and or subjects in crises. It is designed to develop the student’s skills, knowledge, and abilities, to utilize effective communication concepts to gain voluntary compliance and/or overcome resistance by using the appropriate force options.
This course has been vetted by the New Hampshire Police Standards & Training Council.
Learning Objectives:
- Define conflict resolution and de-escalation.
- Explain the characteristics of someone that is in crisis.
- Describe the appropriate response to someone in crisis.
- List the benefits of applying conflict resolution and de-escalation when dealing with an individual in crisis.
