ON-DEMAND: Behavioral Health for Dispatchers

by | Mar 30, 2023

Current Status
Not Enrolled
Get Started

Cost is $109  Course is available for 90 days from date of enrollment.


Our dispatcher personnel are the first line of communication in response to those experiencing psychiatric emergencies. These incidents involve interactions in which being trained in identifying mental health issues, de-escalation skills and other effective communication techniques can assist the communicator as the first point of contact. Our communicators also are often conversing with families and or concerned citizens calling for emergency support for those in crisis and determining the most effective response. Over a career first responders experience chronic trauma and stress, therefore an emphasis on wellness and stress management is critical as well.


  • Intro to mental illness;
    1. Depression & Anxiety
    2. Trauma; Post Traumatic, Acute Stress, Panic Attacks
    3. Personality Disorders
    4. Personality Disorders
    5. Attachment, Conduct, and Oppositional Defiant Disorders
    6. Psychosis
  • Suicidal/Homicidal Risk Assessment
  • Substance Use Issues
  • First Responder Wellness