First Line Badge

First-Line Supervisors


This one-day progressive course breaks down what it means to be the new Sergeant, shift leader, or crew chief in a first-line supervision capacity. The course theme centers on the responsibility of supervision over the authority to make decisions.  Students learn and understand how to avoid common pitfalls that can degrade the department’s mission and stove pipe production for years to come.

  In addition, this course teaches students:

  • How to transition from doing the job to supervising staff who do the job
  • How to learn who you are, who your people are, and what is the job
  • What are core essential job functions, and how do you prioritize them
  • How to identify an adaptive vs. technical solution to common problems
  • What are leadership styles, and which one are you
  • Why discipline and when
  • How does moral and motivation differ  
  • What vicarious liability is

The course teaches the importance of performance management and sets the students on the right path to supervise people.

MLEAP Standard: 3.08 Supervisor Training


“Adam Gormely is a top notch instructor and professional. I enjoyed learning from his experiences and expertise.”

“This class was presented in a unique manner that made you think more in depth about concepts and challenged you to look within yourself in to order to better lead and supervise others. Great class!”

“I felt the class was taught at a comfortable pace and the concepts were easily understood.”


Risk Mitigation Solutions Manager

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