by Ashley Bedard | Aug 15, 2022
Our dispatcher personnel are the first line of communication in response to those experiencing psychiatric emergencies. These incidents involve interactions in which being trained in identifying mental health issues, de-escalation skills and other effective...
by Ashley Bedard | Aug 25, 2021
This one-day progressive course breaks down what it means to be the new Sergeant, shift leader, or crew chief in a first-line supervision capacity. The course theme centers on the responsibility of supervision over the authority to make decisions. Students learn and...
